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Managing Harmony.
Program 3 of The Respectful Workplace series.
Item No.: MA04
Price: $625.00
26 minutes.
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Managing Harmony

Program 3 of The Respectful Workplace , Managing Harmony, defines the role leaders must play in creating and supporting a non-violent, respectful workplace. We explore the organizational costs of inappropriate behavior, diffusing hostile situations, aligning policy and behavior with the organization's values, how conflict can be a positive force, and the organization's responsibility to provide effective avenues for dispute resolution.

Facilitator's Guide included.

 
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Workplace: Customer Service
Workplace: Conflict / Violence

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