1-800-553-8336 | Tax ID #91-1118945
Home: Study Guide Library
Pick a Category >
Study Guide Library
Many Intermedia programs include study guides when you purchase the program. For review purposes, Intermedia is please to offer some of our guides in PDF format for you to review prior to purchase. Please note that many of these PDF's are "locked" and can't be printed, as they are for review only, they are not licensed for training. If you wish to find out more information about a study guide for a program that is not available for PDF review, please contact your sales representative at (800)553-8336.
Pick a major category at left to view the Study Guides available for all titles within that category, alphabetized by title name.
If you do not have it, you will need the free Adobe Reader to view these files.
| Workplace Titles | Subcategory | |
|---|---|---|
| 3 Steps to Ethical Decisions (TH18) | Ethics | Download |
| 5 Values of GREAT Customer Service (GR01) | Customer Service | Download |
| 5 Values of GREAT Customer Service in Spanish (Las 5 Regalas Del Gran Servicio Al Cliente) (LA03) | Customer Service | Download |
| A Manager's Guide (2 Program Series) (AM01) | Management | Download |
| Abrir las Puertas Correctas (AB02) | Conflict / Violence | Download |
| Age & Physical Ability Workplace Issues (AG01) | Diversity | Download |
| Beginning Employment Feedback (BE03) | Leadership | Download |
| Coaching & Performance Feedback Training Scenes (CO11) | Training Scenes | Download |
| Communicating in a Diversere World (CO14) | Conflict / Violence | Download |
| C'omo defenderse de las golpes y las saetas (CO12) | Management | Download |
| Como prevenir el hostigamiento sexual (CO13) | Sexual Harassment | Download |
| Compliance is Just The Beginning (CO16) | Ethics | Download |
| Comunicándose en un mundo diverso (CO15) | Communication | Download |
| Conflict Resolution Training Scenes (CO10) | Customer Service | Download |
| Derechos y responsabilidades (DE05) | Sexual Harassment | Download |
| Dialogue among Generations (DI09) | Communication | Download |
| Dialogue between Genders (DI08) | Conflict / Violence | Download |
| Dialogue for Cultural Understanding (DI07) | Communication | Download |
| Dialogue Now You're Talking! (4-Part Series) (DI03) | Communication | Download |
| Diffusing Hostility - Customer Service Training Scenes (DI05) | Training Scenes | Download |
| Diffusing Hostility Through Customer Services (DI02) | Conflict / Violence | Download |
| Difundir Hostilidad con Servicio de Cliente (DI04) | Conflict / Violence | Download |
| Dirigir o no dirigir (DI06) | Management | Download |
| Diversity Training Scenes (TH13) | Diversity | Download |
| El Asunto Es El Respeto (EL03) | Sexual Harassment | Download |
| El Exito en el Trabajo (EL04) | Employee Orientation | Download |
| El liderazgo es… (EL05) | Leadership | Download |
| E-Mail Essentials (private sector) (EM02) | Employee Orientation | Download |
| E-Mail Essentials (public sector) (EM01) | Employee Orientation | Download |
| E-Mail Essentials Private Employee Version (EM06) | Employee Orientation | Download |
| E-Mail Essentials Private Management Version (EM05) | Employee Orientation | Download |
| E-Mail Essentials Public Employee Version (EM04) | Employee Orientation | Download |
| E-Mail Essentials Public Management Version (EM03) | Employee Orientation | Download |
| Ending Employment Relationships (EN01) | Leadership | Download |
| Escenas de capacitacion para asesoria y retroalimentacion del desempeno (ES03) | Leadership | Download |
| Ethical Situations to Consider (ET01) | Ethics | Download |
| Gender and Sexual Orientation Workplace Issues (GE01) | Diversity | Download |
| In Compliance (IN02) | Leadership | Download |
| Jefe como coche (JE01) | Leadership | Download |
| Le coaching au quotidien (LE13) | Spanish/Other Languages | Download |
| Le noureau millenair Portraits des dirigeants du 21eme siecle (LE12) | Spanish/Other Languages | Download |
| Le service client (Customer Service TS) (LE10) | Spanish/Other Languages | Download |
| Leadership is… (LE11) | Leadership | Download |
| Leading the Change (LE01) | Workplace Change | Download |
| Making the Change (Union or Non-Union) (MA02) | Workplace Change | Download |
| Management's New Responsibilities (MA01) | Sexual Harassment | Download |
| Managing Harmony (MA04) | Conflict / Violence | Download |
| Manejar la Armonia (MA10) | Conflict / Violence | Download |
| Millennium Coaching & Performance Feedback (MI04) | Leadership | Download |
| Millennium Leadership Capsules (7 program series) (MI02) | Employee Orientation | Download |
| On the Threshold of Change (ON01) | Diversity | Download |
| Opening the Right Doors (OP01) | Conflict / Violence | Download |
| Ouvrir les bonnes portes (OU01) | Conflict / Violence | Download |
| PATTERNS - 3-part Sexual Harassment Prevention (PA05) | Harassment | Download |
| PATTERNS Training Scenes (PA06) | Sexual Harassment | Download |
| Preventing Sexual Harassment (employees) (PR06) | Sexual Harassment | Download |
| Providing Performance Feedback (PR03) | Leadership | Download |
| Race, Ethnicity, Language & Religion Workplace Issues (RA01) | Diversity | Download |
| Responding to Sexual Harassment (manager) (RE07) | Sexual Harassment | Download |
| Reussir dans son travail (RE08) | Employee Orientation | Download |
| Rights & Responsibilities (RI02) | Sexual Harassment | Download |
| Savoir Diriger Le Changements (SA12) | Spanish/Other Languages | Download |
| Subtle Sexual Harassment (2 part series) (SU02) | Sexual Harassment | Download |
| Subtle Sexual Harassment Training Scenes (SU07) | Sexual Harassment | Download |
| Succeeding at Work (SU04) | Employee Orientation | Download |
| Surviving the Slings & Arrows (SU06) | Management | Download |
| Taking Responsibility (TA03) | Harassment | Download |
| Tensions et conflicts (Conflict Management TS) (TE14) | Conflict / Violence | Download |
| The Diversity Series (4 part series) (TH02) | Diversity | Download |
| The Issue is Respect (TH03) | Sexual Harassment | Download |
| The Leader as Coach (TH15) | Leadership | Download |
| The Leader as Mentor (TH16) | Leadership | Download |
| The New Workplace (Non-Union) (TH05) | Workplace Change | Download |
| The New Workplace (Union) (TH04) | Workplace Change | Download |
| The Respecful Workplace Employee Relations Package (2 Programs) (TH14) | Conflict / Violence | Download |
| The Respectful Workplace - Redefining WP Violence (3 Program Series) (TH07) | Customer Service | Download |
| The Responsible Leader (TH11) | Harassment | Download |
| To Lead or Not to Lead (TO04) | Management | Download |
| Tomando la responsabilidad (TO03) | Spanish/Other Languages | Download |
| Trslizar el cambio (TR04) | Spanish/Other Languages | Download |
| Vivre et travailler ensemble (VI09) | Diversity | Download |
| When Domestic Violence Comes to Work (WH02) | Conflict / Violence | Download |
| You CAN Stop Harassment (YO03) | Conflict / Violence | Download |
| You Can STOP Harassment - Training Scenes (YO04) | Harassment | Download |